Refund & Returns Policy

Refund & Returns Policy Last updated: June 2026

At NoxoraSport, we want you to shop with complete confidence. If you're not happy, we'll make it right.

1. 30-Day Money-Back Guarantee We offer a 30-day money-back guarantee on all orders. If you are not satisfied with your purchase for any reason, you may request a return within 30 days of receiving your item. To be eligible for a return, items must be:

  • In their original condition
  • Unused and undamaged
  • In the original packaging where possible

2. Damaged or Faulty Items If your item arrives defective, damaged, or faulty, we will cover all return shipping costs and issue a full refund or replacement at no extra charge. Please contact us within 7 days of delivery and include:

3. How to Request a Return

  • Email us at info@noxorasport.com with your order number and reason for return
  • We will respond within 24–48 hours with return instructions
  • Once we receive your item, we will process your refund

4. Refund Process Once your return is received and inspected:

  • You will be notified by email
  • If approved, your refund will be issued to your original payment method
  • Processing time: 5–10 business days

5. Return Shipping Costs We cover return shipping on all returns. Whether your item is faulty, the wrong item, or you've simply changed your mind, NoxoraSport will provide a prepaid return label or reimburse your return postage at no cost to you.

6. Exchanges We are happy to offer an exchange where stock is available. Contact us at info@noxorasport.com to arrange this.

7. Late or Missing Refunds If you haven't received your refund:

  • Check your bank account
  • Contact your card provider — processing times vary
  • If still unresolved, email us at info@noxorasport.com

8. Contact Us 📧 Email: info@noxorasport.com · 🕐 Response time: 24–48 hours